DMCA Policy
DMCA Copyright Infringement Policy
GoFastSUPPORT.ai
A Service of GoFast Technologies LLC
DMCA Copyright Infringement Policy
GoFast Technologies LLC ("Company," "GoFast Technologies," "we," "us," or "our") respects the intellectual property rights of others and expects users of GoFastSUPPORT.ai ("Service") to do the same.
This Digital Millennium Copyright Act ("DMCA") Policy explains how copyright owners may report alleged copyright infringement occurring through the Service and how GoFast Technologies LLC responds to such notices.
This Policy is intended to comply with the United States Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512, and other applicable intellectual property laws.
1. Scope
This Policy applies to content made available through GoFastSUPPORT.ai, including but not limited to:
Knowledge base articles
Help desk content
Documentation
Uploaded files
Images
Videos
White-label content
Affiliate content
User-generated content
Website content hosted through the platform
GoFast Technologies LLC does not generally review all content uploaded by users and therefore relies on rights holders to notify us of alleged infringements.
2. Copyright Infringement Reporting
If you believe that content available through GoFastSUPPORT.ai infringes your copyright, you may submit a DMCA Notice containing the information described below.
Your notice must include:
A. Identification of the Copyrighted Work
A description of the copyrighted work claimed to have been infringed.
If multiple copyrighted works are involved, you may provide a representative list.
B. Identification of the Infringing Material
Information reasonably sufficient to permit us to locate the allegedly infringing material, including:
URLs
Knowledge base article locations
Ticket references
File names
Screenshots (if available)
C. Contact Information
Your:
Full legal name
Mailing address
Telephone number
Email address
D. Good Faith Statement
A statement that:
"I have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law."
E. Accuracy Statement
A statement that:
"The information in this notice is accurate, and under penalty of perjury, I am the owner of the copyright or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
F. Signature
A physical or electronic signature of the copyright owner or authorized representative.
3. DMCA Notice Submission
DMCA notices should be sent to:
Designated DMCA Agent
Name: GoFast Technologies LLC, Attn: DMCA Agent
Address: 1721 SE 47th Terrace, Cape Coral, Florida 33904, United States
Email: admin@gofasttechnologies.com
Subject Line:
DMCA Copyright Notice
Incomplete notices may delay processing.
4. Response to Valid Notices
Upon receipt of a properly completed DMCA notice, GoFast Technologies LLC may:
Investigate the claim;
Remove or disable access to the content;
Notify the affected user;
Request additional information;
Take any action deemed appropriate under applicable law.
The Company reserves the right to determine whether content should be removed or disabled.
5. Counter-Notification Procedure
If content is removed or disabled based upon a DMCA notice, the affected user may submit a Counter-Notification.
A Counter-Notification must include:
A. Identification of Removed Material
Identification of the material removed or disabled and its prior location.
B. Good Faith Statement
A statement under penalty of perjury that:
"I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification."
C. Contact Information
The user's:
Full legal name
Address
Telephone number
Email address
D. Jurisdiction Statement
A statement that the user consents to the jurisdiction of:
The Federal District Court for the judicial district in which the user's address is located; or
If outside the United States, any judicial district in which GoFast Technologies LLC may be found.
The user must also agree to accept service of process from the complainant.
E. Signature
A physical or electronic signature.
6. Submission of Counter-Notifications
Counter-Notifications should be sent to:
DMCA Agent
GoFast Technologies LLC
Email: admin@gofasttechnologies.com
Subject Line:
DMCA Counter-Notification
7. Restoration of Content
If a valid Counter-Notification is received:
The Company may restore the content unless the original complainant notifies us that legal action has been filed seeking a court order preventing restoration.
The timing of restoration, if any, will be determined in accordance with applicable law.
8. Repeat Infringer Policy
GoFast Technologies LLC reserves the right to suspend or terminate accounts of users who repeatedly infringe intellectual property rights.
In determining whether a user is a repeat infringer, the Company may consider:
Number of complaints
Nature of violations
Severity of violations
Legal obligations
Platform integrity considerations
The Company retains sole discretion in making such determinations.
9. False Claims
Submitting knowingly false DMCA notices or Counter-Notifications may expose the submitting party to legal liability.
You should consult legal counsel before submitting a DMCA notice or Counter-Notification if you are uncertain regarding your rights.
The Company reserves all rights relating to fraudulent or abusive copyright claims.
10. Intellectual Property Responsibility
Users remain solely responsible for ensuring that content uploaded to the Service:
Does not infringe copyrights;
Does not infringe trademarks;
Does not violate patents;
Does not violate trade secret rights;
Does not violate intellectual property laws.
The Company does not independently verify ownership of uploaded content.
11. White-Label Customers
White-label partners are responsible for content published under their own branding.
GoFast Technologies LLC may respond to copyright complaints involving White-Label content in accordance with this Policy and applicable law.
The Company reserves the right to remove or disable access to allegedly infringing content regardless of branding.
12. No Legal Advice
Nothing in this Policy constitutes legal advice.
Users should consult qualified legal counsel regarding copyright, intellectual property rights, and DMCA procedures.
13. Reservation of Rights
GoFast Technologies LLC reserves the right to:
Remove content without prior notice;
Disable access to content;
Suspend accounts;
Terminate accounts;
Preserve evidence;
Cooperate with rights holders;
Cooperate with law enforcement;
Take actions necessary to protect legal rights and platform integrity.
14. Limitation of Liability
To the maximum extent permitted by law:
GoFast Technologies LLC shall not be liable for:
Content removal decisions;
Failure to remove content;
Copyright disputes between users;
Claims arising from DMCA notices;
Claims arising from Counter-Notifications;
Business losses resulting from content removal.
All liability remains subject to the limitations contained in the Terms of Service.
15. Changes to This Policy
GoFast Technologies LLC reserves the right to modify this DMCA Copyright Infringement Policy at any time.
Updated versions become effective upon publication.
Continued use of the Service constitutes acceptance of any revised version.
16. Contact Information
Questions regarding this Policy may be directed to:
GoFast Technologies LLC
Email: admin@gofasttechnologies.com
For copyright complaints:
DMCA Agent
GoFast Technologies LLC
Email: admin@gofasttechnologies.com
Acknowledgment
By using GoFastSUPPORT.ai, you acknowledge that you have read, understood, and agree to this DMCA Copyright Infringement Policy.
GoFast Technologies LLC
GoFastSUPPORT.ai
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