GoFastSUPPORT.ai Pricing
Every plan is 100% white-label. Try any plan free for 14 days. No credit card required.
Everything a solo business needs to deliver AI support under your own brand.
14-day free trial. Cancel anytime. No card required.
Start free trialWhat's included
Upgrade to Business for GoFast AutoLearn™ and your own AI account.
Your AI learns from every ticket your team solves. Every ticket you solve makes your AI assistant smarter.
6x the AI conversations of Starter, plus GoFast AutoLearn™.
Start free trialEverything in Starter, plus:
Need more than 3 team members? Enterprise includes unlimited.
Unlimited team members, unlimited AI conversations, and priority support.
Built for multiple departments and high-volume support.
Start free trialEverything in Business, plus:
* Unlimited is subject to our Fair Use Policy.
* Unlimited AI conversations on Enterprise use your own OpenAI API account. OpenAI bills you directly for usage.
** Invoices are issued by GoFast Technologies LLC.
Prices in US dollars, plus VAT or sales tax where required.
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You get a full 14-day trial with no credit card required. Sign up, build your knowledge base, customize your branding, and launch your branded portal. Add billing whenever you're ready — your data stays put.
If you haven't subscribed when the 14-day trial ends, your workspace is paused — nothing is deleted. Your knowledge base, tickets, and settings are kept, and subscribing reactivates everything exactly where you left off.
Yes. You can cancel from your Billing page at any time — there are no long-term contracts or cancellation fees. See our Terms of Service for the full cancellation details. Read the Terms of Service.
Yes. Every workspace gets a branded subdomain, and a custom domain (for example support.yourcompany.com) is included on Starter, Business, and Enterprise. SSL certificates are provisioned and renewed automatically.
Starter and Business include managed AI. You can also connect your own AI accounts on Business and Enterprise. Enterprise conversations require your own OpenAI API account, billed directly by OpenAI; other providers remain optional for other tasks.
GoFast AutoLearn™ is included on Business and Enterprise. It turns resolved support tickets into suggested Knowledge Base improvements for your review and approval.
When your billing-cycle AI conversation allowance is exhausted, new AI chats are blocked. Chats already in progress continue without interruption. Visitors are told they can submit a support ticket or try again later; tickets remain available subject to your plan's ticket allowance and are not created automatically. New chats can resume when your allowance resets, or after an upgrade or an available conversation top-up adds capacity. Enterprise has no fixed monthly limit; a fair-use safeguard may only pause new chats, and chats in progress are never interrupted.
Yes. The built-in Import/Export Center lets you export your data any time — knowledge base articles, branding settings, and support data. Your data stays portable; you're never locked in.
Start your free 14-day trial today, or see the platform in action first.
