White-Label Partner Agreement
White-Label Partner Agreement
GoFastSUPPORT.ai
A Service of GoFast Technologies LLC
White-Label Partner Agreement
This White-Label Partner Agreement ("Agreement") is entered into between:
GoFast Technologies LLC
("Company," "GoFast Technologies," "we," "us," or "our")
and
The individual, company, organization, association, or entity subscribing to GoFastSUPPORT.ai's White-Label Services
("Partner," "Customer," "you," or "your").
This Agreement governs the use of GoFastSUPPORT.ai's White-Label platform, branding, customization, replication technology, and related services.
By purchasing, subscribing to, or using White-Label Services, you agree to be bound by this Agreement.
1. Purpose
The purpose of this Agreement is to establish the terms under which GoFast Technologies LLC grants the Partner the right to operate, market, and use GoFastSUPPORT.ai under the Partner's own branding through the Company's White-Label platform.
2. Definitions
White-Label Services
The software, platform, tools, technology, support systems, AI services, documentation systems, and related functionality made available under the Partner's branding.
Partner Brand
The trademarks, logos, trade names, business names, domain names, and branding supplied by the Partner.
End Users
The Partner's customers, distributors, affiliates, members, employees, clients, subscribers, or authorized users.
Platform
The GoFastSUPPORT.ai software and supporting infrastructure.
3. License Grant
Subject to compliance with this Agreement, the Company grants the Partner a limited, non-exclusive, non-transferable, revocable license to:
Use the White-Label platform;
Display Partner branding;
Market the services under Partner branding;
Provide access to authorized End Users;
Utilize approved White-Label features.
No ownership rights are transferred to the Partner.
All rights not expressly granted are reserved by GoFast Technologies LLC.
4. Ownership of Platform
The Partner acknowledges that GoFast Technologies LLC retains all ownership rights in:
Software
Source code
Databases
APIs
Artificial intelligence systems
Documentation
Platform architecture
Replication technology
Trademarks and service marks
Proprietary methodologies
This Agreement grants only a license to use the platform.
No ownership interest is conveyed.
5. Partner Branding
The Partner may customize approved elements of the platform, including:
Logos
Business names
Color schemes
Contact information
Domain configurations
White-label customer-facing content
The Partner warrants that it owns or has the legal right to use all branding materials provided.
The Company assumes no responsibility for trademark disputes or branding conflicts involving the Partner.
6. White-Label Features
Available White-Label features may include:
Custom branding
Custom domains
Knowledge base systems
Help desk systems
AI support assistants
Ticket management
Documentation systems
Customer portals
Affiliate systems
Replication technology
Analytics dashboards
Feature availability may vary based on subscription level.
The Company reserves the right to modify, improve, replace, or discontinue features.
7. Partner Responsibilities
The Partner is solely responsible for:
Operating its business
Customer relationships
Customer support obligations
Compliance with laws
Content uploaded to the platform
Marketing activities
Privacy notices
Terms and conditions provided to End Users
Regulatory compliance
The Company does not supervise or control Partner business activities.
8. End User Relationships
The Partner remains the primary relationship holder with all End Users.
The Partner is responsible for:
End User onboarding
Customer communications
Billing End Users
Support commitments
Privacy disclosures
Compliance obligations
The Company has no contractual relationship with Partner End Users unless expressly stated otherwise.
9. Replication Technology
Where available, the platform may include replication technology allowing the automated creation of branded support portals, microsites, subdomains, affiliate pages, and related assets.
The Partner agrees:
Not to misuse replication technology;
Not to create deceptive or unlawful content;
Not to impersonate third parties;
To remain responsible for all replicated content.
The Company reserves the right to suspend replication features if misuse is detected.
10. Acceptable Use
The Partner shall comply with:
Terms of Service
Acceptable Use Policy
Privacy Policy
Data Processing Agreement
Applicable laws and regulations
Violation of Company policies may result in suspension or termination.
11. Prohibited Activities
The Partner may not use White-Label Services to:
Conduct unlawful business activities;
Operate fraudulent schemes;
Violate intellectual property rights;
Misrepresent the platform;
Distribute malware;
Engage in spam activities;
Promote illegal products or services;
Violate consumer protection laws.
12. Subscription Fees
White-Label services are subject to subscription fees and other charges as published by the Company.
The Partner agrees to:
Pay all fees when due;
Maintain valid payment information;
Comply with billing requirements.
Failure to pay fees may result in suspension or termination.
13. No Revenue Guarantee
The Company makes no guarantee regarding:
Revenue generation;
Customer acquisition;
Affiliate performance;
Lead generation;
Business growth;
Return on investment.
Business success depends upon numerous factors beyond the Company's control.
14. Data Ownership
The Partner retains ownership of content uploaded to the platform, including:
Documents
Knowledge base articles
Branding assets
Support records
Customer content
The Company retains ownership of the software and platform itself.
The Partner grants the Company the rights necessary to host, process, store, transmit, and display such content solely for providing services.
15. Data Protection
The Company will process Partner data in accordance with:
Privacy Policy
Data Processing Agreement
Security & Data Protection Policy
The Partner remains responsible for ensuring lawful collection and use of End User information.
16. Third-Party Services
The platform may integrate with third-party providers including:
Artificial intelligence providers
Hosting providers
Email services
Analytics providers
Payment processors
The Company is not responsible for third-party outages, failures, security incidents, or service interruptions.
17. Confidentiality
Both parties agree to maintain the confidentiality of non-public information disclosed during the relationship.
Confidential information includes:
Business plans
Technical information
Customer information
Pricing arrangements
Proprietary processes
Confidentiality obligations survive termination of this Agreement.
18. Service Availability
The Company strives to provide reliable service but does not guarantee:
Continuous operation;
Uninterrupted access;
Error-free functionality;
Specific uptime percentages unless separately agreed in writing.
Maintenance and upgrades may affect availability.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
GOFAST TECHNOLOGIES LLC SHALL NOT BE LIABLE FOR:
LOST PROFITS
LOST REVENUE
LOST BUSINESS OPPORTUNITIES
LOSS OF DATA
BUSINESS INTERRUPTION
INDIRECT DAMAGES
INCIDENTAL DAMAGES
SPECIAL DAMAGES
CONSEQUENTIAL DAMAGES
ARISING FROM THIS AGREEMENT OR USE OF THE PLATFORM.
THE COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:
(a) THE FEES PAID BY THE PARTNER TO THE COMPANY DURING THE PRECEDING TWELVE (12) MONTHS; OR
(b) ONE HUNDRED UNITED STATES DOLLARS (US $100).
NOTWITHSTANDING THE FOREGOING, THESE LIMITATIONS AND EXCLUSIONS DO NOT APPLY TO DAMAGES ARISING FROM GOFAST TECHNOLOGIES LLC'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD.
20. Indemnification
The Partner agrees to defend, indemnify, and hold harmless GoFast Technologies LLC, its owners, officers, employees, contractors, and affiliates from claims arising from:
Partner content;
Partner branding;
Partner marketing activities;
End User disputes;
Regulatory violations;
Privacy violations;
Intellectual property claims related to Partner-provided materials.
21. Suspension
The Company may suspend White-Label Services immediately if:
Fees are unpaid;
Policies are violated;
Security risks arise;
Fraud is suspected;
Legal obligations require action.
Suspension may occur without prior notice.
22. Termination
Either party may terminate the relationship according to applicable subscription terms.
Upon termination:
Access may cease immediately;
White-label rights terminate;
Branding rights terminate;
Certain data may be deleted according to Company policies.
Termination does not relieve either party of obligations incurred before termination.
23. Independent Contractors
Nothing in this Agreement creates:
A partnership;
A joint venture;
An employment relationship;
An agency relationship;
A franchise relationship.
The parties remain independent contractors.
24. Governing Law
This Agreement shall be governed by the laws of the State of Florida, United States of America, without regard to conflict-of-law principles.
25. Dispute Resolution
The parties agree to attempt good-faith resolution of disputes before commencing legal action.
Any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida, USA.
26. Force Majeure
Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control, including:
Natural disasters
Internet outages
Utility failures
Cyberattacks
Government actions
Labor disputes
War
Terrorism
27. Entire Agreement
This Agreement, together with the Terms of Service, Privacy Policy, Data Processing Agreement, Acceptable Use Policy, and other referenced policies, constitutes the complete agreement between the parties regarding White-Label Services.
28. Modifications
The Company may update this Agreement from time to time.
Updated versions become effective upon publication on the platform.
Continued use of White-Label Services constitutes acceptance of revised terms.
29. Contact Information
Questions regarding this White-Label Partner Agreement should be directed to:
GoFast Technologies LLC
Email: admin@gofasttechnologies.com
By purchasing, subscribing to, or using GoFastSUPPORT.ai White-Label Services, you acknowledge that you have read, understood, and agree to this White-Label Partner Agreement.