Meeting Scheduling Built Into Your Support Portal
GoFast BOOKINGS™ adds simple meeting scheduling to your customer portal. Set your meeting details and weekly availability once; visitors pick an open time slot, enter their details, and instantly receive a confirmation — no email back-and-forth, no third-party scheduling tools.
Scheduling a simple call shouldn't take five emails
Some questions are best answered person-to-person: a demo request, a complex onboarding issue, a conversation a chat thread can't untangle. But arranging that call usually means a chain of “does Tuesday work?” emails, or pushing customers out to a separate scheduling product with its own branding and its own account.
That friction costs you conversations. Customers who would have happily booked a 30-minute call give up halfway through the back-and-forth — and the ones who don't have already lost momentum by the time you finally talk.
BOOKINGS™ removes the friction: the booking page lives inside the same support portal your customers already use, carries your branding, and takes about a minute from “I'd like to talk” to a confirmed slot.
How GoFast BOOKINGS™ works
In your dashboard, you configure the meeting once: a title, a short description, the meeting duration, and which hours you're available on each day of the week. Turn it on, and a booking page appears on your customer portal.
Visitors pick a day, see the open time slots for that day — already-booked times are automatically hidden — and confirm with their name and email. They immediately see the confirmation with a calendar file, and receive the details by email too.
Your team sees every upcoming booking in the dashboard and can cancel when plans change. Double-bookings are impossible: once a slot is taken, it disappears for everyone else, even if two visitors try to grab it at the same moment.
What you get
One-time setup
Configure the meeting title, description, and duration once — no calendar account or external tool required.
Weekly availability
Set the hours you take meetings for each day of the week; the booking page only ever offers slots inside those windows.
Self-serve slot picking
Visitors browse open days and pick an available time slot themselves — taken slots are hidden automatically.
Instant confirmation
The confirmation is shown immediately after booking and delivered by email, so nobody has to wait for a reply.
Double-booking protection
Each slot can only be claimed once — even simultaneous booking attempts are resolved safely.
Dashboard overview
Your team sees every upcoming booking with visitor details in one place, and can cancel when needed.
Why it matters for your business
More conversations, less friction
Customers book in about a minute instead of abandoning an email back-and-forth.
Everything under your brand
The booking page lives inside your white-labeled support portal — no third-party scheduling brand in the middle.
No extra subscription
Simple scheduling is built into your support platform, replacing a separate scheduling tool for basic use cases.
Fewer no-shows from confusion
The confirmation arrives instantly by email with an add-to-calendar file — no hunting through threads.
A natural escalation path
When the AI assistant or knowledge base isn't enough, customers can book a human conversation right there.
From “let's talk” to a confirmed meeting
Configure once
Set the meeting title, duration, and your weekly availability in the dashboard, then enable bookings.
Visitor picks a slot
On your portal's booking page, the visitor chooses a day and one of the open time slots.
Details entered
Name, email, and an optional note — that's all it takes to confirm.
Instant confirmation
The visitor sees the confirmation right away and receives the details by email.
Team stays in control
Upcoming bookings appear in your dashboard, where staff can review and cancel as needed.
Use cases
Product demos
Give prospects a zero-friction way to get a live walkthrough instead of a form that promises “we'll be in touch.”
Onboarding calls
Let new customers grab a setup session at a time that suits them during their first weeks.
Escalations that need a voice
When a ticket or chat gets complicated, offer a call instead of another long written reply.
Consultations and check-ins
Agencies and service businesses can take discovery calls and periodic reviews without a separate scheduling product.
Who this is for
- Teams that book demos, onboarding, or support calls and are tired of scheduling email chains
- Businesses that want scheduling under their own brand, not a third-party booking page
- Small teams that don't need calendar sync complexity — just a clean weekly availability window
- Companies already running their support portal on GoFastSUPPORT.ai
Frequently asked questions
Related features
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White-Label Customer Support Software
Your logo, colors, domain, and copy on the entire support experience — customers see only your brand.
AI Customer Support Software
One platform that answers customers instantly with AI, deflects repetitive tickets, and hands complex issues to your team.
Put gofast bookings™ to work in minutes
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